Shipping Policy
At Ekta Biotech – Pavitram Organic, we are committed to delivering your
orders safely and in a timely manner. This Shipping Policy explains our shipping
process, timelines, and responsibilities.
Shipping Locations
We currently ship our products across India. Delivery availability may vary
depending on the customer’s location and courier service coverage.
Order Processing Time
All orders are processed within 1 to 3 business days after order confirmation,
excluding Sundays and public holidays.
Estimated Delivery Time
The estimated delivery time is between 3 to 7 business days, depending on the
delivery location, courier partner, and external factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and clearly displayed at
checkout before payment confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared via email or message,
allowing you to track your shipment status.
Delays in Shipping
Delivery delays may occur due to unforeseen circumstances such as weather
conditions, courier service disruptions, regional restrictions, or operational
issues. We appreciate your patience in such cases.
Incorrect Address
Customers are responsible for providing accurate and complete shipping address
details. We are not responsible for delays, non-delivery, or additional charges
arising due to incorrect or incomplete address information.
Contact Us
For any shipping-related queries, please contact us at:
Email: ektabiotech2015@gmail.com